Privacy Policy
Dernière mise à jour : 28 May 2026
1. Data controller
REDMAK (contact@redmak.ma) processes data from redmak.ma and WhatsApp.
2. Data collected
We may collect:
- Name or nickname (WhatsApp)
- WhatsApp number
- City (optional)
- Order details
- Anonymous analytics cookies
3. Purposes
Your data is used to:
- Activate your IPTV subscription
- Provide WhatsApp support
- Renewal reminders
- Improve our services
4. Legal basis
Contract performance and consent when contacting us on WhatsApp.
5. Retention
Kept during subscription and up to 3 years after the commercial relationship ends.
6. Sharing
REDMAK does not sell your data. Limited sharing with technical providers under confidentiality.
7. Cookies
Essential technical cookies; anonymous analytics can be disabled in your browser.
8. Your rights
Under Moroccan law 09-08: access, rectification, erasure, objection.
- Right of access
- Right to rectification
- Right to erasure
- Right to object
9. Security
Technical and organizational measures against unauthorized access.
10. Changes
Exercise rights: contact@redmak.ma or WhatsApp +212699136213. See date at top for last update.